Privacy Policy

Overview

At OutdoorSeniors, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We keep things simple: your data is yours, and we treat it with care.

Information We Collect

When you reach out to us — via WhatsApp, our website, or any other channel — we may collect the following:

• ✓ Your name and contact details (phone number, WhatsApp)
• ✓ Care requirements you share with us (type of care, duration, location)
• ✓ Preferences shared during caregiver matching
• ✓ Feedback and service history

How We Use Your Information

Your information is used solely to provide and improve our services:

• ✓ To match you with the right verified caregiver
• ✓ To manage your booking and placement
• ✓ To follow up on service quality and satisfaction
• ✓ To improve our matching and service offerings over time

We Do Not Share Your Data

All data you share with OutdoorSeniors is stored securely within our internal systems. It is never passed to advertising platforms, data brokers, or any external organisations.

Data Storage

Your information is stored internally within OutdoorSeniors' systems and is accessible only to authorised team members who need it to service your request. We do not use third-party CRM platforms that sell or share your data.

Your Rights

You have the right to request access to the information we hold about you, or to ask us to delete it. To make such a request, simply contact us on WhatsApp.

Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with a revised date. We encourage you to check back periodically.